How to Choose a Switching Partner: A Vendor-Neutral Evaluation Framework

A practical framework for evaluating OTS and GPLB switching partners: Hub connectivity, cancellation flow audits, edge-case handling, and the questions that separate compliant from merely connected.
TOTSCo vs Legacy Number Porting: What UK CPs Need to Know

This blog explains how TOTSCo switching and number porting serve different purposes but often need to work together. It highlights the key coordination points UK Communication Providers should consider, including aligned dates, clear ownership, combined testing, and exception monitoring for a smooth fixed-voice switch.
Full Management MAP vs Self-Managed MAP – Full Comparison

Full Management MAP vs Self-Managed MAP compared head-to-head what each model owns, what it costs, and which one fits your team.
10 Questions to Ask Any Switching Provider

A guide urging Communication Providers to ask ten specific questions covering supported switching services, onboarding, pre-go-live testing, failed-message handling, monitoring, data security, change management, resilience, post-go-live support, and where responsibility sits before signing with any One Touch Switching provider.
Direct Participation vs Managed Access Provider: How to Decide

A decision framework for UK Communication Providers choosing between building GPLB compliance in-house or handing it to a Managed Access Provider.
GPLB Technical Requirements: What UK Communication Providers must build to Comply

A clear breakdown of GPLB technical requirements: TOTSCo’s envelope, letterbox and directory APIs, security options, error codes, and testing steps CPs need before going live.
TOTSCo Migration Mistakes UK Providers must Avoid

TOTSCo migration is more than simply connecting to the Hub it requires complete operational readiness.
This blog highlights 7 common migration mistakes, from poor onboarding data and late connection decisions to incomplete testing and weak exception handling.
GPLB Switching: A Practical Guide for UK CPs

GPLB switching is the UK framework for business broadband switching via Tosco. Learn how it works, why it matters, and how to simplify integration.
What Is TOTSCo? UK’s Telecom Switching Platform

Learn what TOTSCo is, how the TOTSCo Hub powers One Touch Switch, and how UK Communications Providers can prepare for residential and business switching.
Ofcom’s New Switching Regulation: What Changes and When

Ofcom’s new switching regulation – One Touch Switch (OTS) made the gaining provider fully responsible for broadband and landline switches. See what changed, when it went live, and what CPs must do now.