Our Blogs

This blog explains how TOTSCo switching and number porting serve different purposes but often need to work together. It highlights the key coordination points UK Communication Providers should consider, including aligned dates, clear ownership, combined testing, and exception monitoring for a smooth fixed-voice switch.

Full Management MAP vs Self-Managed MAP compared head-to-head what each model owns, what it costs, and which one fits your team.

A guide urging Communication Providers to ask ten specific questions covering supported switching services, onboarding, pre-go-live testing, failed-message handling, monitoring, data security, change management, resilience, post-go-live support, and where responsibility sits before signing with any One Touch Switching provider.

A decision framework for UK Communication Providers choosing between building GPLB compliance in-house or handing it to a Managed Access Provider.

A clear breakdown of GPLB technical requirements: TOTSCo's envelope, letterbox and directory APIs, security options, error codes, and testing steps CPs need before going live.

TOTSCo migration is more than simply connecting to the Hub it requires complete operational readiness. This blog highlights 7 common migration mistakes, from poor onboarding data and late connection decisions to incomplete testing and weak exception handling.