Agentic AI in Telecom & Healthcare: The Platform Engineering Playbook
Telecom networks are under constant pressure: exploding data, 5G rollouts, OTT competition, and customers expecting zero downtime. Healthcare is juggling digital front doors, virtual care, electronic health records, and strict regulations all while clinical and operations teams are stretched thin. Now comes the Agentic AI wave; autonomous AI agents that don’t just answer questions but act, opening tickets, updating records, triggering workflows, […]