Privacy Policy

01What Information Do We Collect?

We may collect personal information that you voluntarily provide to us when you interact with our website, products, or services.

Depending on how you interact with us, this information may include:

• Name
• Email address
• Job title
• Mailing address
• Other information you voluntarily provide to us

We do not intentionally collect or process sensitive personal information unless required or permitted by applicable law.

We may also automatically collect certain technical and usage information when you use our website or services, such as browser information, device information, IP address, pages visited, and information about how you interact with our website.

02How Do We Process Your Information?

We may process personal information for the following purposes:

• To provide, operate, maintain, and administer our services
• To improve our products, services, website, and user experience
• To communicate with you about our services, updates, and inquiries
• To respond to requests and provide customer support
• To prevent fraud, abuse, unauthorized access, and other security issues
• To comply with applicable laws, regulations, legal processes, or governmental requests
• To protect our rights, property, and users
• For other purposes disclosed at the time information is collected or otherwise permitted by law

03Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following legal bases:

• Consent: Where you have provided consent for us to process your information.
• Legal obligations: Where processing is necessary to comply with applicable laws or legal requirements.
• Vital interests: Where processing is necessary to protect the vital interests of an individual.

Where required by applicable law, we will identify the applicable legal basis at the time of collection.

04How Do We Share Information?

We do not sell your personal information.

We may disclose personal information to service providers, contractors, or other third parties that help us operate our business, provide services, maintain our systems, or perform functions on our behalf.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from governmental authorities
• Protect the rights, safety, and property of Techtez, our users, or others
• Detect, investigate, or prevent fraud or security incidents
• Facilitate a merger, acquisition, financing, reorganization, sale of assets, or other business transfer

In connection with a business transfer, personal information may be transferred to the relevant successor entity, subject to applicable privacy requirements.

05Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand how visitors use our services, improve website functionality, and analyze usage.

We may use Google Analytics or similar analytics services to understand website traffic and usage patterns.

You may be able to control cookies through your browser settings or other privacy controls. Disabling certain cookies may affect the functionality of our website.

06AI Products and Service Providers

Certain Techtez products or features may incorporate artificial intelligence technologies or services provided by third-party providers.

Depending on the product or feature being used, we may use services provided by:

• Amazon Bedrock
• Anthropic
• OpenAI

The information processed through these services depends on the applicable Techtez product, feature, configuration, and your interactions with it.

Where appropriate, we take reasonable measures to protect information processed through third-party AI service providers and use such services in accordance with applicable agreements and privacy requirements.

07Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.

The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal or regulatory requirements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

08Information Relating to Minors

Our services are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us at info@techtez.com so that we can take appropriate action.

09Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request portability of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Appeal a decision regarding a privacy-rights request, where applicable
• Lodge a complaint with an applicable data protection or privacy authority

To exercise your applicable privacy rights, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests. We will respond to valid requests within the timeframe required by applicable law.

10Do-Not-Track and Global Privacy Control

Our website does not currently respond to standard browser Do-Not-Track (DNT) signals.

Where required by applicable law, we recognize and honor valid Global Privacy Control (GPC) signals as privacy choices.

11U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the state in which you reside, these rights may include rights relating to access, correction, deletion, portability, opting out of certain processing activities, and other privacy protections.

If you are a resident of a U.S. state with applicable privacy legislation, you may contact us to exercise the rights available to you under that law.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about our privacy practices.

13Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14Review, Update, or Delete Your Information

You may contact us at info@techtez.com to request that we review, update, correct, or delete personal information we maintain about you, subject to applicable law and any legal or contractual requirements that may require us to retain certain information.

We will review your request and take appropriate action in accordance with applicable privacy laws.